FAQ

GoDo is a financial wellness benefit offered through your employer to help you get ahead. Enjoy the flexibility of no account minimums or overdraft fees

• FDIC insured up to $250,000 **
• GoDo is compliant with US privacy and data security laws

No. Purchases made with your GoDo card account are only viewable by you via the GoDo app and the GoDo Support team.

GoDo is available through your employer's affiliate link and can be downloaded on the Apple Store or Google Play Store.

You can update your profile directly in the GoDo app by navigating to My Account. The following fields can be updated:

• Physical Address

• Phone Number

• Email Address

To close your account:

• Your account balance must be zero ($0)
• There cannot be any pending transactions

Once you have confirmed the above, please reach out to us through the app and we will assist you with closing the account.

To make changes to your payroll:

From the app home screen > Get My Pay > Add Employer 

From here, follow the instructions to add a new employer. For employers already connected, tap the name found at the bottom of the Get My Pay screen to make changes.

If you're unable to find your employer listed, we recommend searching for your employer's payroll provider (ADP, Gusto, Paycor, etc) and logging in with your payroll credentials. 

Your direct deposit will be posted to your GoDo account on the date on the check. Please refer to your employer's pay schedule to determine your pay out date.

GoDo does not offer early direct deposit at the moment, but it is something we are looking to add in the future.

To make changes to your direct deposit, please see below:

From the app home screen > Get My Pay > Update Deposit.

From here, follow the instructions to update your direct deposit settings.

At this time, GoDo does not offer early direct deposit, but it is something we are looking to add in the future.