GoDo collects personal information about you for a variety of purposes. We collect information about you (1) directly from you, (2) from third parties such as our bank partners or your employer, and (3) automatically when you use the Platform.
Information you provide to us. Personal information you may provide us includes:
Automatic data collection. We, our service providers, and our business partners may automatically log information about you, your computer or mobile device, and your interaction over time with our websites, online services and our communications, such as:
Cookies and similar technologies. Our Services may use the following technologies:
Third party sources. We may combine personal information we receive from you with personal information we obtain from other sources, such as:
We use your personal information for the following purposes or as otherwise described at the time of collection:
Service delivery. We use your personal information to:
Research and development. We may use your personal information for research and development purposes, including to analyze and improve our Services and our business. As part of these activities, we may create aggregated, de-identified, or other anonymous data from personal information we collect. We make personal information into anonymous data by removing information that makes the data personally identifiable to you. We may use this anonymous data and share it with third parties for our lawful business purposes, including to analyze and improve our Services and promote our business.
Marketing and advertising. We, our service providers, and our third-party advertising partners may collect and use your personal information for the following marketing and advertising purposes:
Compliance and protection. We may use your personal information to:
Comply with law. We may use your personal information to comply with applicable laws, lawful requests, and legal process, such as to respond to subpoenas or requests from government authorities.
We share your personal information with the following third parties or as otherwise described at the time of collection:
Service providers. Companies and individuals that provide services on our behalf or help us operate our Services or our business (such as hosting, information technology, customer support, email delivery, and website analytics services). Our service providers include companies that assist us in accessing your payroll data, evaluating whether we will provide you with access to the GoDo Advance Service, and informing us of your financial account transaction histories. Our service providers also include professional advisors, such as lawyers, auditors, bankers and insurers, where necessary in the course of the professional services that they render to us.
Our financial partners. Companies with whom we partner to offer you financial products and services that you request, including prepaid card accounts and the GoDo Advance Service. These companies’ privacy and information sharing practices are set forth in their respective privacy policies.
Authorities and others. Law enforcement, government authorities, and private parties, as we believe in good faith to be necessary or appropriate for the compliance and protection purposes described above.
Business transferees. Acquirers and other relevant participants in business transactions (or negotiations for such transactions) involving a corporate divestiture, merger, consolidation, acquisition, reorganization, sale or other disposition of all or any portion of the business or assets of, or equity interests in, GoDo (including, in connection with a bankruptcy or similar proceedings).
Advertising partners. Third-party advertising companies, including for the interest-based advertising purposes described above, that may collect information on our website through cookies and other automated technologies. We do not share your financial information with advertising partners.
Although we share your personal information as described above, we do not sell your personal information to any third parties. We also may share your personal information with additional third parties as you direct us to in writing.
We take your privacy and the security of your information very seriously, and have an information security program that includes administrative, technical, and physical measures to protect your information. Examples of measures we have taken to protect your information include, but are not limited to:
Please take note that no security measures are failsafe, and we cannot guarantee the security of your personal information.
We offer you certain choices in connection with the personal information we collect from you. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as indicated in Section 10 below. You can also unsubscribe from our marketing mailing lists by following the “Unsubscribe” link in our emails.
If you have a GoDo Platform account, you may update some of your account details and settings by logging into your account on our Platform, calling 1-844-226-1413 (from within the United States) or 1-832-344-3665 (from outside the United States), or by writing us at firstname.lastname@example.org. Please note that even if you close your GoDo Platform account, we may retain archived copies of information about you for a period of time that is consistent with applicable law.
Our Services are not intended for use by individuals under 18 years of age. If we learn that we have collected personal information through our Services from a child under 18 without the consent of the child’s parent or guardian as required by law, we will delete it.
For your convenience and information, our Platform may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by GoDo, we are not responsible for these third parties’ information practices.
If you have questions or concerns regarding this Policy, you may contact us through email at email@example.com. You may also contact us through our website at https://godolife.com/support/ or by calling us at 1-844-226-1413 (from within the United States) or 1-832-344-3665 (from outside the United States).
This Statement uses certain terms that have the meaning given to them in the California Consumer Privacy Act of 2018 and its implementing regulations (the “CCPA”).
Notice of Collection and Use of Personal Information
We may collect (and may have collected during the 12-month period prior to the effective date of this Statement) the following categories of personal information about you:
Sources of Personal Information
During the 12-month period prior to the effective date of this Statement, we may have obtained personal information about you from the following categories of sources:
Sale of Personal Information
We do not sell personal information.
Sharing of Personal Information
During the 12-month period prior to the effective date of this Statement, we may have shared your personal information with certain categories of third parties, as described below. When we share personal information with our Bank Partners, we do so as their service provider. The privacy practices of our Bank Partners are subject to their privacy notices (see the Sutton Bank Privacy Notice, available at https://www.suttonbank.com/_/kcms-doc/85/49033/WK-Privacy-Disclosure-1218.pdf), which we strongly suggest you review. GoDo is not responsible for our Bank Partners’ information practices or privacy notices.
We may have disclosed the following categories of personal information about you for a business purpose to the following categories of third parties:
In addition to the categories of third parties identified above, during the 12-month period prior to the effective date of this Statement, we may have shared personal information about you with the following additional categories of third parties: government entities; other persons to whom we have a legal obligation to disclose personal information (including, for example, in response to a duly issued subpoena or search warrant); and other persons to whom you authorize GoDo to disclose your personal information.
California Consumer Privacy Rights
You have certain choices regarding your personal information, as described below.
How to Submit a Request. To submit an access or deletion request, please submit a request through our webform at https://godolife.com/support/, or call us at 1-844-226-1413 (from within the United States) or 1-832-344-3665 (from outside the United States). To submit a Shine the Light request, submit a request through our webform at https://godolife.com/support/. Be sure not to transmit your Account Number or other sensitive information in your initial request; if we need additional information to identify you for the purpose of responding to your request, we will contact you.
If you designate an authorized agent to make an access or deletion request on your behalf using one of the channels described above, we may require you to provide the authorized agent written permission to do so and to verify your own identity directly with us (as described below). For questions or concerns about our privacy policies and practices, please contact us as described in Section 10.
Verifying Requests. To help protect your privacy and maintain security, we will take steps to verify your identity before granting you access to your personal information or complying with your request. We may require you to provide any of the following information: your name, date of birth, the last four digits of your Social Security number, the email and physical addresses associated with your GoDo Platform account, one or more recent transactions, and the last four digits of your GoDo Prepaid Card. If you have never had a GoDo Platform account with us and you request access to or deletion of your personal information, there is no reasonable method by which we can verify your identity to the level of certainty required by the CCPA. The reason for this is that GoDo does not maintain information about non-accountholders in a way that is linked to named actual persons (and historically has not linked IP addresses, device identifiers or other information collected by automated means to named actual persons). In addition, if you ask us to provide you with specific pieces of personal information, we may require you to sign a declaration under penalty of perjury that you are the consumer whose personal information is the subject of the request.
Additional Information. If you choose to exercise any of your rights under the CCPA, you have the right to not receive discriminatory treatment by us. To the extent permitted by applicable law, we may charge a reasonable fee to comply with your request.